Customer care

Support & complaints.

Any problem with your order, a file or your account, we want to hear about it and solve it.

Contact us

• Request form: custom design page

Our WhatsApp number and official email will be added here soon.

How we handle a complaint

1. Send your order number and a description of the problem, with photos for a printed piece.
2. We confirm we received it within one working day.
3. We reply with a solution within 5 working days: reprint, exchange or refund, under our exchanges & returns policy.
4. If you're not satisfied, we review it again and reply within 3 working days.

If it's still not resolved

You can file a complaint with the Consumer Protection Department of the Ministry of Commerce and Industry: hotline 16001, or through the ministry's app.

Store details

The commercial registration and e-commerce licence numbers will be added here once issued.